He also took the time to explain everything to me. Tech. I’ve been a customer for over two decades. An inspection can catch minor issues before they turn into expensive repairs that affect your system’s ability to achieve the recommended thermostat settings. The differences between ecobee and Nest aren’t huge. John C. Flood is who I'm calling from now on, they are the best! After everything today I will definitely be using John C. Flood! and are able to schedule someone within 24 hours to do whatever is needed. Strangly, ecobee itself still allowed me to pick “Auto”. The team at John C. Flood did a fantastic job replacing our heating and air conditioner unit. Michael Dailey came on less than a day's notice and resolved a long-standing issue with our powder. John C. Flood Electrician Randall Kranick did an outstanding job repairing our faulty light. Not only did Mr. It does need to be noted, if your thermostat stays in “Aux Heat” even when temperatures outside rises, you should call to have it serviced. Day #1 he offered to change the faulty thermostat for free. My wife and I always have James come to the house. This is a 5 Star servive. With ecobee, it pulls the data from all your sensors to create a heating and cooling schedule. Why Isn’t the Ecobee Turning on the Heat? heating and fixed it. Unfortunately, when using HomeKit, Auto mode -- the ability to automatically switch between heating and cooling -- is not available, so you’ll need to remember to do this yourself when summer ends. I will definitely use them again if needed. He patiently told us about the different MERV numbers on our air filters, and potential pros and cons of those. His work at my house was outstanding and. Worth the money. Again, a professional job all the way around. We had a nice time talking about his interest in running marathons and staying in shape. Eric was such a great technician. Informed me of what, needed to be done and in what way that would be performed. If the temperature drops below freezing, the last thing you’ll want is your. heating system and installed some expansion tanks. Mike Dailey from John C. Flood, is one of the best. FYI: the air conditioner wakes us up at night it is so loud. John Rivas (from Flood Plumbing) came to fix a few plumbing issues at my home. satisfied with his work. I CALLED ON THURSDAY MORNING, THEY CAME OUT ON FRIDAY AFTERNOON TO GIVE US THE PRICE AND CAME ON TUESDAY TO DO THE WORK. Thank you for your service. I was told by another plumber that he would have to remove all that and more. Thomas. Auto mode on your ecobee thermostat is great for maintaining a comfortable home temperature in milder climates or in-between heating and cooling seasons. fixture. Eric came to clear out a clogged and broken sewer line on the afternoon before Thanksgiving, and quite literally saved our family’s Thanksgiving. to work but also corrected issues with the vent pipe. The minimum allowable gap between the two set points is determined by the Heat/Cool Min Delta threshold. Very happy with John C. Flood. Need more help? And, he was able to clear a drain that the neighbors say has backed up for 14 years. I requested Mike again to finish up the installation of the faucet and garbage disposal. He went out of his way to help. However, with a programmable thermostat, you don’t have to worry about making this switch manually. I highly recommend John C. Flood and James in particular. It uses occupancy, humidity and temperature to regulate the indoor climate, while an autochangeover mode automatically switches between heating and cooling systems. Help your community. The feature that allows automatic switching between cooling and heating is not available. Our house is the warmest it has been since we moved in. He has been in the business for so many years and always has great ideas and feedback. Choose John C. Flood to install an ecobee SmartThermostat that switches from cool to heat. I’ve used both products and I’ve found 8 key differences. THEY MADE OUR DAY AND IT TOOK ONLY ONE DAY TO COMPLETE. Michael Kendell and the rest of his crew with John C Flood were awesome. time as scheduled and took care of things very effectively. The Ecobee3 Thermostat, can manage the temperature of the entire house using different sensors placed in different areas and rooms. Damon was on. The appointment was pretty quick and we're up and running with our AC :) Great experience from start to finish. to expect in terms of the scope of recommendations that would be made. Would recommend John C. Flood for all service needs. He was very polite, even when his boss interrupted with phone-calls to find out information Luke always knew off the top of his head about numerous other customers' air systems. This prime temperature setting ensures that your HVAC system isn’t working harder than necessary while keeping your family toasty. Fast, efficient, knowledgeable and professional. solution. Had a video inspection done on our sewer line and Harry came out to perform the work. Autumn weather can be unpredictable as we transition from summer to the winter season. Where It Gets Exciting. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). We called and they came right away. Price was fair for the repair. Around 1 pm, James Brewer arrived. Packed with smart features, this thermostat intuitively controls the heating and cooling equipment (including ventilator and humidifier) in the home. All content Copyright 2011-2020 John C. Flood, The more difficult question is “what should my thermostat be set to in the fall?”. I was so impressed by the service. The only real difference between these 2 products is their compatibility with HVAC devices. He worked quickly. Very pleased with John C. Flood. I called at 7AM, and the customer service. the customer service was great and Michael Dailey and the rest. But it comes with a number of improvements, including faster … Thank you! Ecobee’s newest connected thermostat, the SmartThermostat, looks and performs very similarly to the Ecobee4. A lot. They are very professional. He was here less than an hour but the charge was about $460. He was great. He suggested different remedies and methods to improve the condition, and told me what else needed to be cleaned in order for our air to be better. The technician repaired some piping in the. Yet another Phenomenal service experience. They are truly reliable and professional. Highly recommended! He then attempted to restart the water heater, but the sensor would not reset. Would definitely recommend. Grab it while you still can! To me, “auto” means the thermostat just follows my comfort settings and schedule, per my schedule on the Ecobee scheduler site and will switch heating/cooling modes as needed to maintain my temp bounds. He’s a great asset to that company We still have to determine the root cause of the backup and get that fixed in the next few days. Ecobee appears to be retiring this model. Below is a summary of the types of HVAC systems ecobee thermostats are compatible with. The annual service program can’t be beat! I was impressed by everyone who works for this company. Smart thermostats hit the market in 2007, but nowadays the best smart thermostats do a lot more than just control your heating and cooling system. She was extremely helpful and answered all of my questions regarding payment, coupons, etc. You’d be surprised at how much you can save up on your home’s heating and cooling costs: up to 23% annually. By default, there need to be a 5 degree temperature difference between the Heat and Cool setpoint, so the system isn't constantly activating the heating then the cooling, fighting itself. I will definitely be using John C Flood again. I signed up for the annual service plan because I was pleased with their service. I have always been happy with the service and work performed by the team at John C Flood, but I. would like to give a special shout out to their plumber, Mike Dailey; if I could give him more than 5 stars, I would. He also kept me abreast of what was needed and how long it would take to get the job done. In the end, the choice is yours between Ecobee 3 and Ecobee 4. Each. Jason was very professional and fast. The Canadian-based Ecobee company has been selling the ecobee3 thermostat since 2014 and the ecobee3 lite since 2016.. While on this system mode, the ecobee will display two set points—one for heating and one for cooling. The Heat-Cool mode is useful for climates that need both heating and cooling on the same day. While on this system mode, the ecobee will display two set points—one for heating and one for cooling. Eric with John C. Flood came to my house to replace my old kitchen faucet, and he did so expertly! For both transactions the work was professionally done in a timely fashion. He performed a thorough check-up on my plumbing, as. The cooling set point is blue while the heating set point is orange. technician was polite, prompt and knew very quickly what the issue was. Thank you, John C. Flood and Scott! It will … He was very neat and removed all traces of debris as part of the installation. contact us online with any questions today! The job was challenging. plumbing problem quickly and solved the problem efficiently. I don’t see any type of heat mode in your screen capture. He explained that it was $99 just for the visit and for the routing or snake job, the total bill would be about $438. Five stars! John C Flood just gained a new customer!!! He had to cut our pipe to release the water trapped in our sump pumps (which were perilously close to overflowing in our basement). J Evans, Had an emergency - pipe burst in my home, and called 6 different plumbers. my dry wall in the basement or having to remove my outside wall siding. He immediately diagnosed the problem with our. home and the Fall requires firing up the boiler. I was just about to leave to go out of town, when I noted a puddle of water on the floor under my. He was polite, friendly and professional. In webcore set to auto doesn’t need any parameters. He explained what he was doing at each step of the process and was just a pleasure to work with. We had no air and it was about 97 degrees in our house even through the heat, James made us laugh and smile. I would absolutely use him again and couldn’t recommend him more strongly. The thermostat will sense this and turn on electric heat strips automatically turning on the “AUX” heat light. We were very pleased with the level of service we received. Suggestions: (1) The technician, last week, could stand to benefit from a visit to an otolaryngologist. IT WAS LIKE A CONCERT. Just had my annual AC check up. He even suggested how we might be able to save money over time by purchasing supplies with a lifetime guarantee. Great overall experience. Rc g y1 y2 o b pek acc acc w2 w1 c rh o bw2 y1 y2 r c o bw1w2 y1 y2 g r c note do not connect any jumper wires between rc and rh. However, experiencing a 30-degree difference between the high and low is not unheard of for an average autumn day. I will definitely recommend John C Flood to my friends!!! He talked thru everything with me and gave me great information on how to care for my water system and how to save energy. This is my 4th on-site visit with the people from John C. Flood, and further reinforces my positive feelings towards them. I know that I can count on good service for a fair price. I originally purchased a contract with John C Flood that covers almost all appliances, hvac, etc. Strangly, ecobee itself still allowed me to pick “Auto”. Ricardo arrived on time for the scheduled installation of a new toilet and evaluated the situation. Before winter arrives in full force, schedule a heating inspection to increase your comfort during the colder months and the longevity of your HVAC system. The furnace is not receiving power. It uses a combination of intelligent algorithms and past performance to determine when to activate the stages. I love that they send you a pic of your technician before they arrive. He made reasonable recommendations (including what should be done now for health and safety reasons), and provided estimates. Their first smart thermostat was released in 2008, the ecobee 3 was released in 2014, the ecobee3 lite was released in 2016, and the ecobee4 was released in 2017. had our kitchen back. The bottom set point is the heating temperature. Very pleasant. room toilet. Michael Dailey was awesome. if all your technicians are like Dave, then i know they are also great. and friendly, and solved the problem. Trust the team at John C. Flood to put your home’s comfort first. means. I also got a service contract with them. After Scott’s visit today, I see why John C. Flood is the preferred contractor for our condos. i plan on using John C Flood for my future needs. I've always liked my John C Flood technicians but. Not only was technician Ricardo Peralta early, but he explained the options we had to fix all the problems with the toilet and valve and asked me what I wanted to do. I cannot sing their praises enough! See Hold Action on page 18. Luke studied the units carefully and tested individual capacitors until he found the weak capacitor, then found that exact part from all the capacitors in his truck quickly, and replaced it in a jiffy. from the company with his photo and full name. David is a great representative of the organization - as were the schedulers I talked to in advance; they were also courteous and thorough, with very pleasant to work with. He was totally patient and professional and a careful worker throughout a long and tedious process. However, when it comes to the heating cycle, the Ecobee will allow the fan to run for a specific time after the heater turns off to disperse any lingering hot air in the ducts; this is referred to as the “heat dissipation time.” Like the general minimum fan runtime, this setting can also be changed in your Ecobee… The plumber arrived promptly and cleared the clog at record time. I found out. We use their plumbing and a/c & heating services. Kept me informed while the Tech was responding and the picture of the service tech and name was a nice touch. He is very professional, pleasant, skillful and cares about the CUSTOMER! He was very polite and courteous and even showed me the pipe I did a good job of bursting by not opening my hose bib. I won't do that again! Great work! The delivery men would not. That’s why I return which is the best compliment. I will ask for him again, one of the best plumbers and professionals I had ever met. He coordinated easily with another contractor team who were in the same space at the same time. Ronnie sent another technician (Darwin) on very short notice to insert a camera in my drains to ensure blockage no longer existed. They are awesome and very responsive. over a secure, RESTful API to Ecobee's servers. He was also very helpful about suggesting ub putting a drain safety switch for the furnace humidifier. Set your preferences Choose Fahrenheit or Celsius, set your thermostat to heating or cooling, and name your thermostat. Job very well done, and the care is greatly appreciated. He was courteous and very knowledgeable. We love John C Flood. thank you, Juan did a great job for us. Their service and professionalism remains the same. Monday, February 15(Ontario Family Day)9 a.m. to 9 p.m. EST. came to our rescue quickly and were efficient and professional. He unclogged the drain pipe - took 60 some feet of :snake" to do it but he got the job done. They also help your home become more energy-efficient. The technician came on schedule at a time of our choosing. So we called John C. Flood and were told that someone would be by Noon and 4 pm. Would definitely use again! The representative cured the leaky faucet in short time. I’ve always experienced the highest quality service with this company. Auto mode on your ecobee thermostat is great for maintaining a comfortable home temperature in milder climates or in-between heating and cooling seasons. With the fall season upon on us, it’s important to get your HVAC system serviced before it gets too cold. When our heating system failed they. According to ecobee, "Energy savings are calculated by correlating how long your heating and cooling equipment runs to local weather conditions. SmartApp for setting your Ecobee Heat/Cool/Auto Mode based on outside temperature. Ecobee is the only thermostat that offers differential spread of 1-3 degree F. All other factors considered it is excellent investment in terms of ts smart features and operation like geofencing and auto adjust using humidity and temperature sensor that you can place any where across the room. WE ARE SO VERY SATISFIED WITH OUR NEW SYSTEM. of the company in general and Eric in particular that I had to say something. next day. Thanks for pointing me in the right direction. Just when you light your cinnamon apple scented candles and pull out your rake to do some. They send an email when the technician is on the way with a photo of the technician so you know who will be in your house...this is a great addition to already wonderful service, Extremely professional, timely, knowledgeable and efficient. This means that the fan will automatically turn on when your air conditioning or heater is on and turn off when those heating or cooling cycles end. I have used John C. Flood for years. That in my view is better long term business because they have for sure secured a loyal customer in me. Scott Gilmore is our go to HVAC tech with John C Flood. Off; If the thermostat is set to off, it will only heat or cool your house when you need to maintain your safe temperature. That’s a significant savings in your heating and cooling costs by switching to an ecobee thermostat. on your home, the temperatures spike again. and efficiently. Yes, Ecobee can switch from heat to cool automatically in Auto mode. A smart thermostat automates heating and cooling to make it more efficient and save you money. Thank you John Flood, I can always count on you, At this time of world wide health crisis it was very important to resolve my sewer drain issue. Thank you!! He removed the sensor, tried to repair it, but no luck. Thank you, We had a plumbing crisis in mid-pandemic, but John C Flood responded promptly and professionally. The installation went very smoothly. He introduced himself and shook my hand, greeted my dog and went straight to work. John C. Flood may cost a bit more for service than other plumbers, but our family finds that the difference is worth it in terms of reliability and future savings. It supports up to 2 stages for heating and 2 stages for cooling as well as up to 2 stages of auxiliary heat (so it actually supports a total of four stages for heating). We've been happy with the work John C. Flood has done for us, and Juan reinforced how pleased we are with their service overall. JOB WELL DONE!!! This allows you to target a more exact indoor temperature in Heat or Cool mode when possible, while automatically resorting to Auto mode (with an Ecobee-mandated differential of 2 degrees between heating and cooling targets) when needed. R can go into either rc or rh terminals on your ecobee3. Overall, I am very satisfied and will be utilizing John C Flood's services again. The more difficult question is “what should my thermostat be set to in the fall?” When the leaves start to change color and pumpkin patches start popping up on every corner, you might want to start considering whether it’s time to change your thermostat from “cool” to “heat.” However, knowing exactly when to make the switch can be tricky for homeowners experiencing frequent temperature fluctuations. I've used other companies in the past to little satisfaction, but after this great experience, John C. Flood is my company for HVAC - thank you!! They were very professional. Most important, Scott took the time to explain what he was doing, and to prepare me for what to expect with our new Nest thermostat. Job well done, we will definitely use them again. This was the first time hiring John C Flood and I was quite satisfied. The technician (Scott G) completely understood what I needed, and my concerns and addressed everything. Ronnie provided me with outstanding customer service. However, Ecobee can't automatically geo-fence with Apple mobile devices unless there is a HomeKit product at home. I look forward to receiving more information on the cost to replace the boiler. I was using John C Flood for the first time, and based upon my experience with David I signed up for the annual 'contract' immediately. He made the whole experience very positive and the reason why I would be choosing John C. Flood Company again!!! But he was cheerful, helpful and thorough. the scheduled time frame. Specific thermostat settings may be preventing the heat from turning on. Quick to respond to my service call and showed up when they said they would. Mr. Rivas was polite and explained all aspects of the work needed, even offering several options based on what I could afford. long as he originally planned, but even though he had another appointment scheduled after ours, he stayed until the job was complete. At night you can also allow it to get a little cooler as well and then set it to reach that ideal baseline near the hours that you normally wake up in the morning. Excellent service. A special shout-out goes to Andy for driving the needed drain camera from Virginia to my home in Maryland. I really liked Eric and was very impressed with his bedside manner. What I think I liked most about this. Select “Auto” to allow the thermostat to switch between heating and cooling based on room temperature and the selected heating and cooling set points. Community Lower your carbon footprint. I was given a detailed explanation and options for resolving the problem. Called JCF the next morning and was given a. Sunday time slot of 9 am - 11 am. Scott, a technician at John C. Flood is absolutely a great tech, he came and diagnosed my issue. When the leaves start to change color and pumpkin patches start popping up on every corner, you might want to start considering whether it’s time to change your thermostat from “cool” to “heat.” However, knowing exactly when to make the switch can be tricky for homeowners experiencing frequent temperature fluctuations. When Auto Mode is selected two set points will appear on the main screen of the Sensi app. I don’t believe you should have auto as an option in the modes if you don’t have heating as well. ecobee3 automatically detects wires connected to the terminals. Thanks Luke and John C Flood! 5 out of 5 stars! It was easy to set up an appointment, he showed up within the timeframe, had all the necessary tools and material with him, and didn't try to up-sell me for other, none needed services. Eric made a quick assessment of the problem and was thorough and efficient in executing the. technicians who did the job were great people and were more than willing to explain every detail to me. Out of the box, the Ecobee does one thing very, very wrong. only group able to send someone out within a few hours time. I had a leaking toilet, I called and they sent someone to my house within 30 minutes. he did a great job with our plumbing work. Lead plumber John Plank was courteous and knowledgeable. Update: (6/2018) I got a service contract for twice a year inspection and have been having David Lavis from John C Flood do the work- he is great! I recommend John C. Flood to anyone. were extremely responsive and professional, diagnosed the problem right away and fixed it promptly. He cleaned up after the work even though I said he needn't do that. Couldn't have asked for a. better experience. No doubt, it made for a very long day for him, but his diligence was greatly appreciated as our boiler had stopped working just as we were heading into a snowy weekend. Every employee that came to my home was a pleasure. He explained technical things to me in plain English in a professional, friendly manner and made me feel at ease while conducting business in my home. Before he came, I received a text message from the company and a call from him. They've always been very professional, and customer oriented. A programmable thermostat can be easily installed by a licensed HVAC technician and will automatically switch your HVAC system between heating and cooling as needed to meet the temperatures on the schedule you’ve manually set. He was very informative and extremely. We would gladly ruse him again and recommend him to anyone. The service call was great and yes the original system needed replacing but only parts of it (For as little as I know about the system I could have easily been told an entire system replacement). Mr. Rivas is also quite nice, and neat, cleaning up everything before he left. people, and cleaned up after their work. He was a knowledgeable and friendly man. A sliding scale allows easy temperature selection, while a one-tap feature makes switching between heat, cool, or auto settings a cinch. Using the geo-fencing feature with the motion detectors can cause an annoying quirk. Confirm accessories If you have any connected accessories, ecobee3 will detect and help you configure them. Courteous, professional technician! Heat pump air or geothermal with auxiliary heat. Connect to wi-fi ecobee3 automatically detects nearby wi-fi For example if you have it set to "away" but someone stays home it will adjust the temperature setting to "home" while there is a presence. He communicated when he was on the way and I received a text. If you are getting confused about which one to choose and what is the most difficult aspect, you can always go in for the detailed comparison between Ecobee 3 Lite VS Ecobee 4 mentioned below. John Rivas, our plumber was exceptionally knowledgeable courteous and clean. could easily be cleaned with baking soda and vinegar to shine up the chrome. He also explained future options for replacement of my water heater for my information. THIS ENTIRE EXPERIENCE. John C. Flood (James Edwards, Technician) was at my house 9:00am the next morning. Scott was great and explained everything to me in a simple and easy to understand way. . next week - Wednesday. I had a number of questions; which he answered patiently. I appreciated being given an appointment the day I called. C. Flood to anyone. Once he arrived, he was courteous and professional. I had another plumber look at it and he was clueless. When the exterior temperature drops below 65 degrees Fahrenheit, the indoor temperature of your home can become uncomfortable and you'll no longer need your air conditioner running. You’ll need a programmable thermostat that automatically switches between heat and cool, otherwise, you’ll be switching back and forth throughout the autumn season. Finally, you can simply say, “Alexa, tell ecobee I’m cold”, and ecobee will automatically raise the temperature in your home. I have a two year John C. Flood history getting a new roof top air conditioning unit and repairs to. What I really like about this company is their professionalism. You can keep tabs on your home’s climate while you’re away, too. With these constant fluctuations, how do you avoid running back and forth to adjust your thermostat — or worse, switching back and forth between your air conditioning and heating systems? I trusted his advice, which was plainly designed to do what was best for me and not just what was the most work for John C. Flood. Price. After evaluating the choices we had I said that I wanted to go ahead and replace the toilet and valve. For the estimate, Mike went through each detail and step of. He explained what he was doing every step of the way and patiently answered my questions. There was a follow up by phone and by email with the invoice and pricing being reasonable / transparent. If you would like your HVAC system to automatically switch between heating and cooling, select Enable.-or- If you would like to manually change the system from heating to cooling… The technician was the best! Often, it brings the system on more often than truly necessary. Not Mr. Plank's fault. I have recommended Eric and John C. Flood to all of my friends and neighbors, and I will have him back to replace my old water tank (which he assessed as a courtesy). When there is a call for heat or cool, the system computes how long it would take for the system to reach the desired set point in stage 1, stage 2 or stage 3 accordingly.

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